{"id":48964,"date":"2023-02-14T17:59:23","date_gmt":"2023-02-14T16:59:23","guid":{"rendered":"https:\/\/ekiwi-blog.de\/48964\/android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved\/"},"modified":"2023-02-14T18:03:40","modified_gmt":"2023-02-14T17:03:40","slug":"android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved","status":"publish","type":"post","link":"https:\/\/ekiwi-blog.de\/en\/48964\/android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved\/","title":{"rendered":"Android 11 &#8211; Google Pixel 4a 5G no VPN with Fritzbox &#8211; &#8220;Unsuccessful&#8221; [Update] [solved]."},"content":{"rendered":"<p>No VPN connection to the Fritzbox with Android 11 and the Google Pixel devices? Connection &#8220;<em>Not successful<\/em>&#8220;.<\/p>\n<p><!--more--><\/p>\n<p>Anyone wondering why they can&#8217;t establish a VPN connection to their Fritzbox with Android 11, despite having the correct credentials, this unfortunately seems to be a <a href=\"https:\/\/support.google.com\/pixelphone\/thread\/78765475?hl=de\" target=\"_blank\" rel=\"noopener\">bug in the latest Android 11<\/a>. On my Google Pixel 4a 5G, when I try to connect, I only get an &#8220;unsuccessful&#8221; message.<\/p>\n<p><strong>Note: there is a possible fix at the bottom of the update. The problem seems to affect only Telekom, or APNs with IPv6.<\/strong><\/p>\n<p>The same access data on an older Android device with Android 8 works without problems. We can only hope that the problem will be solved soon.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7926\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_pixel_problem.jpg\" alt=\"\" width=\"800\" height=\"600\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_pixel_problem.jpg 800w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_pixel_problem-300x225.jpg 300w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_pixel_problem-768x576.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of content<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ekiwi-blog.de\/en\/48964\/android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved\/#Update_test_in_another_WLAN\" >Update test in another WLAN<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ekiwi-blog.de\/en\/48964\/android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved\/#Update_%E2%80%93_19122020_%E2%80%93_Using_the_MyFritz_App\" >Update &#8211; 19.12.2020 &#8211; Using the MyFritz App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ekiwi-blog.de\/en\/48964\/android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved\/#Update_05012021_%E2%80%93_January_Update\" >Update 05.01.2021 &#8211; January Update<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ekiwi-blog.de\/en\/48964\/android-11-google-pixel-4a-5g-no-vpn-with-fritzbox-unsuccessful-update-solved\/#Update_12032020_%E2%80%93_the_solution\" >Update 12.03.2020 &#8211; the solution?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Update_test_in_another_WLAN\"><\/span>Update test in another WLAN<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Interestingly, access from another WLAN works. Here I could establish the connection without any problems and access my network.<\/p>\n<p>It doesn&#8217;t work with the <a href=\"https:\/\/ekiwi-blog.de\/en\/49278\/connect-mobile-phone-headsetheadphones-to-computer\/\">mobile connection<\/a> via the Telekom.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Update_%E2%80%93_19122020_%E2%80%93_Using_the_MyFritz_App\"><\/span>Update &#8211; 19.12.2020 &#8211; Using the MyFritz App<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tip from the comments section, simply use the MyFritz app and use it for remote access. It works in principle, the connection works here, but the app tends to hang up on me. The connection works, but apparently apps can&#8217;t use this connection, at least no access to my server works.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8012\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_fehler_fritz_app.png\" alt=\"\" width=\"700\" height=\"758\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_fehler_fritz_app.png 700w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_fehler_fritz_app-277x300.png 277w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Update_05012021_%E2%80%93_January_Update\"><\/span>Update 05.01.2021 &#8211; January Update<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Unfortunately, the January update does not bring any improvement, the function still does not work.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Update_12032020_%E2%80%93_the_solution\"><\/span>Update 12.03.2020 &#8211; the solution?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/7whjFIRZ5_M\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>After there were no improvements with the March update from the Google Pixel and also with the FritzOS 7.25, I tried around a bit more. The first thing I noticed is that it works with an O2 <a href=\"https:\/\/ekiwi-blog.de\/en\/51903\/determine-sim-card-number-iccid\/\" title=\"Determine SIM card number (ICCID)\">sim card<\/a>. Thanks to eSim, I still have an O2 SIM in my smartphone and the connection works immediately.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8684\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_1.png\" alt=\"\" width=\"700\" height=\"364\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_1.png 700w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_1-300x156.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>So I did some more research on the internet. Apparently the problem is related to IPv6 and the Telekom. It is recommended to change the APN. You can do this in the settings under &#8220;<em>Network and Security<\/em>&#8221; &#8211; &#8220;<em>Telekom.de<\/em>&#8221; &#8211; &#8220;<em>Advanced<\/em>&#8221; &#8211; &#8220;<em>Access Points (APNs)<\/em>&#8220;.<\/p>\n<p>Here we now change the APN from &#8220;internet.v6.telekom&#8221; to &#8220;internet.telekom&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8685\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_2.png\" alt=\"\" width=\"770\" height=\"676\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_2.png 770w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_2-300x263.png 300w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_2-768x674.png 768w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p>In addition, we have to change the APN protocol to IPv4:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8686\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_3.png\" alt=\"\" width=\"557\" height=\"416\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_3.png 557w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_3-300x224.png 300w\" sizes=\"auto, (max-width: 557px) 100vw, 557px\" \/><\/p>\n<p>To apply the changes, click on the three dots and &#8220;Save&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8687\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_4.png\" alt=\"\" width=\"513\" height=\"241\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_4.png 513w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_4-300x141.png 300w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><\/p>\n<p>Afterwards, the connection worked:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8688\" src=\"http:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_5.png\" alt=\"\" width=\"586\" height=\"247\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_5.png 586w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2020\/12\/vpn_apn_5-300x126.png 300w\" sizes=\"auto, (max-width: 586px) 100vw, 586px\" \/><\/p>\n<p>Even though the connection now works, there is still a bad taste in our mouth because we have deactivated IPv6. In everyday life, the effects should be minor, as websites and services are usually accessible via IPv4 without any problems. If you only need VPN occasionally, you can also set up a second APN and switch before the VPN connection.<\/p>\n\n<div class=\"aawp\">\n\n            \n            \n<div class=\"aawp-product aawp-product--horizontal aawp-product--ribbon aawp-product--sale aawp-product--bestseller\"  data-aawp-product-asin=\"B0D8JCN5P4\" data-aawp-product-id=\"109095\" data-aawp-tracking-id=\"ekiwide0b-21\" data-aawp-product-title=\"FRITZ!Box 5690 Pro  Wi-Fi 7 Premium DSL- und Glasfaser-Router mit Triband  2,4 GHz 5 GHz 6 GHz  bis zu 18,5 GBit\/s f\u00fcr Glasfaser &amp; DSL-Anschl\u00fcsse WLAN Mesh DECT-Basis deutschsprachige Version\">\n\n    <span class=\"aawp-product__ribbon aawp-product__ribbon--sale\">Sale<\/span><span class=\"aawp-product__ribbon aawp-product__ribbon--bestseller\">Bestseller No. 1<\/span>\n    <div class=\"aawp-product__thumb\">\n        <a class=\"aawp-product__image-link\"\n           href=\"https:\/\/www.amazon.de\/dp\/B0D8JCN5P4?tag=ekiwide0b-21&linkCode=ogi&th=1&psc=1&keywords=fritzbox\" title=\"FRITZ!Box 5690 Pro (Wi-Fi 7 Premium DSL- und...\" rel=\"nofollow noopener sponsored\" target=\"_blank\">\n            <img decoding=\"async\" class=\"aawp-product__image\" src=\"https:\/\/m.media-amazon.com\/images\/I\/3157kLcGp7L._SL160_.jpg\" alt=\"FRITZ!Box 5690 Pro (Wi-Fi 7 Premium DSL- und...\"  \/>\n        <\/a>\n\n            <\/div>\n\n    <div class=\"aawp-product__content\">\n        <a class=\"aawp-product__title\" href=\"https:\/\/www.amazon.de\/dp\/B0D8JCN5P4?tag=ekiwide0b-21&linkCode=ogi&th=1&psc=1&keywords=fritzbox\" title=\"FRITZ!Box 5690 Pro (Wi-Fi 7 Premium DSL- und...\" rel=\"nofollow noopener sponsored\" target=\"_blank\">\n            FRITZ!Box 5690 Pro (Wi-Fi 7 Premium DSL- und...        <\/a>\n        <div class=\"aawp-product__description\">\n            <ul><li>Innovatives 4x4-Wi-Fi 7 (WLAN BE) mit 11.530 MBit\/s (6GHz) + 5.760 MBit\/s (5 GHz) + 1.200 MBits...<\/li><li>Premium-Router mit Flexibilit\u00e4t am Anschluss: unterst\u00fctzt die Glasfaserstandards GPON bis...<\/li><li>Leistungsstarke WLAN-Mesh Zentrale: automatische Zusammenlegung eingesetzter FRITZ!-Produkte zu...<\/li><\/ul>        <\/div>\n    <\/div>\n\n    <div class=\"aawp-product__footer\">\n\n        <div class=\"aawp-product__pricing\">\n                                                        \n                            <span class=\"aawp-product__price aawp-product__price--current\">309,00 EUR<\/span>\n            \n                    <\/div>\n\n                <a class=\"aawp-button aawp-button--buy aawp-button--icon aawp-button--icon-black\" href=\"https:\/\/www.amazon.de\/dp\/B0D8JCN5P4?tag=ekiwide0b-21&#038;linkCode=ogi&#038;th=1&#038;psc=1&#038;keywords=fritzbox\" title=\"Buy on Amazon\" target=\"_blank\" rel=\"nofollow noopener sponsored\">Buy on Amazon<\/a>\n            <\/div>\n\n<\/div>\n\n            \n            \n<div class=\"aawp-product aawp-product--horizontal aawp-product--ribbon aawp-product--sale aawp-product--bestseller\"  data-aawp-product-asin=\"B08BZPXCKD\" data-aawp-product-id=\"109543\" data-aawp-tracking-id=\"ekiwide0b-21\" data-aawp-product-title=\"FRITZ!Box 7530 AX | DSL-Router | Wi-Fi 6 bis zu 2.400\u202fMBit\/s | intelligentes WLAN Mesh | h\u00f6chster Sicherheitsstandard | Smart Home &amp; Telefonie Zentrale | einfache Einrichtung | Made in Europe\">\n\n    <span class=\"aawp-product__ribbon aawp-product__ribbon--sale\">Sale<\/span><span class=\"aawp-product__ribbon aawp-product__ribbon--bestseller\">Bestseller No. 2<\/span>\n    <div class=\"aawp-product__thumb\">\n        <a class=\"aawp-product__image-link\"\n           href=\"https:\/\/www.amazon.de\/dp\/B08BZPXCKD?tag=ekiwide0b-21&linkCode=ogi&th=1&psc=1&keywords=fritzbox\" title=\"FRITZ!Box 7530 AX | DSL-Router | Wi-Fi 6 bis zu...\" rel=\"nofollow noopener sponsored\" target=\"_blank\">\n            <img decoding=\"async\" class=\"aawp-product__image\" src=\"https:\/\/m.media-amazon.com\/images\/I\/31-8oxSex0L._SL160_.jpg\" alt=\"FRITZ!Box 7530 AX | DSL-Router | Wi-Fi 6 bis zu...\"  \/>\n        <\/a>\n\n            <\/div>\n\n    <div class=\"aawp-product__content\">\n        <a class=\"aawp-product__title\" href=\"https:\/\/www.amazon.de\/dp\/B08BZPXCKD?tag=ekiwide0b-21&linkCode=ogi&th=1&psc=1&keywords=fritzbox\" title=\"FRITZ!Box 7530 AX | DSL-Router | Wi-Fi 6 bis zu...\" rel=\"nofollow noopener sponsored\" target=\"_blank\">\n            FRITZ!Box 7530 AX | DSL-Router | Wi-Fi 6 bis zu...        <\/a>\n        <div class=\"aawp-product__description\">\n            <ul><li>WI-FI 6 DSL-Router (WLAN AX) bis 1.800 MBit\/s (5 GHz) und 600 MBit\/s (2,4 GHz) gleichzeitig...<\/li><li>Internet-Geschwindigkeit von bis zu 300 MBit\/s durch VDSL-Supervectoring 35b, WLAN-Mesh...<\/li><li>VoIP-Telefonanlage mit bis zu 5 integrierten Anrufbeantwortern und Faxfunktion, integrierte...<\/li><\/ul>        <\/div>\n    <\/div>\n\n    <div class=\"aawp-product__footer\">\n\n        <div class=\"aawp-product__pricing\">\n                                                        \n                            <span class=\"aawp-product__price aawp-product__price--current\">153,24 EUR<\/span>\n            \n                    <\/div>\n\n                <a class=\"aawp-button aawp-button--buy aawp-button--icon aawp-button--icon-black\" href=\"https:\/\/www.amazon.de\/dp\/B08BZPXCKD?tag=ekiwide0b-21&#038;linkCode=ogi&#038;th=1&#038;psc=1&#038;keywords=fritzbox\" title=\"Buy on Amazon\" target=\"_blank\" rel=\"nofollow noopener sponsored\">Buy on Amazon<\/a>\n            <\/div>\n\n<\/div>\n\n    \n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>No VPN connection to the Fritzbox with Android 11 and the Google Pixel devices? Connection &#8220;Not successful&#8220;.<\/p>\n","protected":false},"author":1,"featured_media":7927,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1553],"tags":[1618,2629],"class_list":["post-48964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-en","tag-android-en","tag-vpn-en"],"_links":{"self":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/48964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/comments?post=48964"}],"version-history":[{"count":0,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/48964\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media\/7927"}],"wp:attachment":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media?parent=48964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/categories?post=48964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/tags?post=48964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}