{"id":53324,"date":"2023-07-03T19:46:42","date_gmt":"2023-07-03T18:46:42","guid":{"rendered":"https:\/\/ekiwi-blog.de\/53324\/windows-explorer-google-pixel-and-meta-quest-2-are-not-recognised\/"},"modified":"2023-07-03T19:46:42","modified_gmt":"2023-07-03T18:46:42","slug":"windows-explorer-google-pixel-and-meta-quest-2-are-not-recognised","status":"publish","type":"post","link":"https:\/\/ekiwi-blog.de\/en\/53324\/windows-explorer-google-pixel-and-meta-quest-2-are-not-recognised\/","title":{"rendered":"Windows Explorer: Google Pixel and Meta Quest 2 are not recognised"},"content":{"rendered":"<p>USB devices are not recognised as USB memory.<\/p>\n<p><!--more--><\/p>\n<p>The last few days I had some trouble with several devices not showing up in Explorer. Once my Google Pixel and then also my new Meta Quest 2. Interestingly, another Samsung smartphone worked without problems.<\/p>\n<p>So here are a few steps I tried. In the end it worked again. Good luck. My problem was that I activated the data transfer on the respective device, but the device did not appear in the Explorer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_1.png\" alt=\"\" width=\"383\" height=\"201\" class=\"aligncenter size-full wp-image-53296\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_1.png 383w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_1-300x157.png 300w\" sizes=\"auto, (max-width: 383px) 100vw, 383px\" \/><\/p>\n<p>If you have problems, it is recommended that you first go to the event viewer. There were also a lot of error messages here.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_2.png\" alt=\"\" width=\"833\" height=\"438\" class=\"aligncenter size-full wp-image-53300\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_2.png 833w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_2-300x158.png 300w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_2-768x404.png 768w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/p>\n<p>The specific error message is:<\/p>\n<pre>\r\nDetected unrecognized USB driver (\\Driver\\pci).\r\n<\/pre>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of content<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ekiwi-blog.de\/en\/53324\/windows-explorer-google-pixel-and-meta-quest-2-are-not-recognised\/#First_attempt_update_driver\" >First attempt, update driver<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ekiwi-blog.de\/en\/53324\/windows-explorer-google-pixel-and-meta-quest-2-are-not-recognised\/#Install_Google_Pixel_driver\" >Install Google Pixel driver<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ekiwi-blog.de\/en\/53324\/windows-explorer-google-pixel-and-meta-quest-2-are-not-recognised\/#Remove_driver_from_device_manager\" >Remove driver from device manager<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"First_attempt_update_driver\"><\/span>First attempt, update driver<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You can find a lot of information on the Internet, but not all of it is helpful. On the Meta Quest support page, it is recommended to update the driver. With manual selection of an &#8220;MTP device&#8221;. Unfortunately, I have not found this in any list.<\/p>\n<p>The update works via the device manager.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_3.png\" alt=\"\" width=\"343\" height=\"174\" class=\"aligncenter size-full wp-image-53304\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_3.png 343w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_3-300x152.png 300w\" sizes=\"auto, (max-width: 343px) 100vw, 343px\" \/><\/p>\n<p>Here I then searched for new drivers on the computer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_4.png\" alt=\"\" width=\"1355\" height=\"454\" class=\"aligncenter size-full wp-image-53308\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_4.png 1355w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_4-300x101.png 300w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_4-1024x343.png 1024w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_4-768x257.png 768w\" sizes=\"auto, (max-width: 1355px) 100vw, 1355px\" \/><\/p>\n<p>A drive was also found. Sounded good, but didn&#8217;t solve the problem in the end.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_5.png\" alt=\"\" width=\"677\" height=\"454\" class=\"aligncenter size-full wp-image-53312\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_5.png 677w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_5-300x201.png 300w\" sizes=\"auto, (max-width: 677px) 100vw, 677px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Install_Google_Pixel_driver\"><\/span>Install Google Pixel driver<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Next, I looked for drivers for the Google Pixel. There are, <a href=\"https:\/\/developer.android.com\/studio\/run\/win-usb\" target=\"_blank\" rel=\"noopener\">here<\/a>!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_6.png\" alt=\"\" width=\"614\" height=\"454\" class=\"aligncenter size-full wp-image-53316\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_6.png 614w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_6-300x222.png 300w\" sizes=\"auto, (max-width: 614px) 100vw, 614px\" \/><\/p>\n<p>The installation is again done via the device manager. A driver was then also found here. Excitingly, not only Google but also the Oculus Device was displayed.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_7.png\" alt=\"\" width=\"531\" height=\"232\" class=\"aligncenter size-full wp-image-53320\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_7.png 531w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/07\/usb_7-300x131.png 300w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/p>\n<p>However, the driver could not be installed.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Remove_driver_from_device_manager\"><\/span>Remove driver from device manager<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Unfortunately I don&#8217;t have a screenshot of the last step, but this one helped in the end. A Google ADB device was listed in the device manager. I deleted it and then it worked again.<\/p>","protected":false},"excerpt":{"rendered":"<p>USB devices are not recognised as USB memory.<\/p>\n","protected":false},"author":1,"featured_media":8064,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1555],"tags":[1558],"class_list":["post-53324","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-en","tag-windows-en"],"_links":{"self":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/53324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/comments?post=53324"}],"version-history":[{"count":0,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/53324\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media\/8064"}],"wp:attachment":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media?parent=53324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/categories?post=53324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/tags?post=53324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}