{"id":54841,"date":"2023-09-19T16:45:58","date_gmt":"2023-09-19T15:45:58","guid":{"rendered":"https:\/\/ekiwi-blog.de\/54841\/hp-probook-650-usb-c-port-defective-no-more-charging-via-usb-c-resolved\/"},"modified":"2023-09-19T17:08:24","modified_gmt":"2023-09-19T16:08:24","slug":"hp-probook-650-usb-c-port-defective-no-more-charging-via-usb-c-resolved","status":"publish","type":"post","link":"https:\/\/ekiwi-blog.de\/en\/54841\/hp-probook-650-usb-c-port-defective-no-more-charging-via-usb-c-resolved\/","title":{"rendered":"HP ProBook 650: USB-C port defective? No more charging via USB-C [Resolved]"},"content":{"rendered":"<p>Next defect on the HP Probook, USB-C port no longer works.<\/p>\n<p><!--more--><\/p>\n<p><strong>Update: In my case, I was able to solve the problem, see below.<\/strong><\/p>\n<p>Professionally, I use an HP ProBook 650, which is basically a nice device. It&#8217;s a bit more compact than my private Thinkpad. It&#8217;s also quite easy to work on. Touchpad, keyboard and screen basically fit. Performance too.<\/p>\n<p>However, it has a few weaknesses. Some time ago, the screen pressed into the keyboard and left some scratches in the display.<\/p>\n<p>Shortly after I got it from the company, it stopped working from one day to the next. Service had to change the mainboard. The thing was completely dead.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of content<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ekiwi-blog.de\/en\/54841\/hp-probook-650-usb-c-port-defective-no-more-charging-via-usb-c-resolved\/#USB-C_port_no_longer_works\" >USB-C port no longer works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ekiwi-blog.de\/en\/54841\/hp-probook-650-usb-c-port-defective-no-more-charging-via-usb-c-resolved\/#Problem_solved_Solved\" >Problem solved! Solved<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"USB-C_port_no_longer_works\"><\/span>USB-C port no longer works<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Then this morning the next disaster. The battery was almost empty, a video conference was about to start. I plugged in the power supply, but neither Windows nor the charging LED showed that the thing was charging. Tried different power supplies, docking station. Nothing.<\/p>\n<p>At least the notebook still has a classic charging port with a round plug. I was able to use an old power supply from HP. At least charging was possible again. It&#8217;s not great, though, because now I have to lug around a second power supply. The docking station with USB-C also no longer works for the time being.<\/p>\n<p>A service ticket has been created, I&#8217;m curious. Privately, however, I would probably give HP devices a wide berth for the time being. Unfortunately, this also proves for the first time that the USB-C connector has a few disadvantages.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/09\/hp_1.jpg\" alt=\"\" width=\"1000\" height=\"750\" class=\"aligncenter size-full wp-image-54815\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/09\/hp_1.jpg 1000w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/09\/hp_1-300x225.jpg 300w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2023\/09\/hp_1-768x576.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Problem_solved_Solved\"><\/span>Problem solved! Solved<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After the matter gave me no peace, I did some more research on the Internet. Various tips were mentioned here. One of them was to press the power button for at least 30 seconds when starting up.<\/p>\n<p>This resets something internally again. This was briefly acknowledged by two orange LEDs on F5 and F8 flashing.<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/eLvO-sWeXZ8?si=aoGY8gIWZ4EyzvRL\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>After Windows started, I could then see that the loading worked again. The USB docking station also worked again. Now I hope it will stay.<\/p>\n<p>At least it hasn&#8217;t been a hardware defect, in my case.<\/p>","protected":false},"excerpt":{"rendered":"<p>Next defect on the HP Probook, USB-C port no longer works.<\/p>\n","protected":false},"author":1,"featured_media":54819,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1551],"tags":[],"class_list":["post-54841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hardware-en"],"_links":{"self":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/54841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/comments?post=54841"}],"version-history":[{"count":0,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/54841\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media\/54819"}],"wp:attachment":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media?parent=54841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/categories?post=54841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/tags?post=54841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}