{"id":67392,"date":"2024-12-16T19:14:04","date_gmt":"2024-12-16T18:14:04","guid":{"rendered":"https:\/\/ekiwi-blog.de\/67392\/amd-software-problem-error-message-at-startup\/"},"modified":"2024-12-16T19:14:04","modified_gmt":"2024-12-16T18:14:04","slug":"amd-software-problem-error-message-at-startup","status":"publish","type":"post","link":"https:\/\/ekiwi-blog.de\/en\/67392\/amd-software-problem-error-message-at-startup\/","title":{"rendered":"AMD software problem: Error message at startup"},"content":{"rendered":"<p>After the latest Windows update, I got an error message from the AMD software on startup.<\/p>\n<p><!--more--><\/p>\n<p>I had once upgraded my computer with a graphics card. I had previously used the integrated graphics. So the driver was still installed. Didn&#8217;t hurt much either.<\/p>\n<p>Anyway, I got this error message now.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_1.png\" alt=\"\" width=\"409\" height=\"185\" class=\"aligncenter size-full wp-image-67368\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_1.png 409w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_1-300x136.png 300w\" sizes=\"auto, (max-width: 409px) 100vw, 409px\" \/><\/p>\n<pre>\r\nAMD Software: Adrenalin Edition Warning\r\n---------------------------\r\nThe version of AMD Software that you have launched is not compatible\r\nwith your currently installed AMD graphics driver.\r\n\r\nFor information on how to resolve this,\r\nplease go to: https:\/\/www.amd.com\/en\/support\/kb\/faq\/pa-300\r\n<\/pre>\n<p>Great message, then you can type in the URL to download the tool. I did that, but after starting it, I only got the following message.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_2.png\" alt=\"\" width=\"316\" height=\"152\" class=\"aligncenter size-full wp-image-67372\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_2.png 316w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_2-300x144.png 300w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/p>\n<p>Next, I looked in the Task Manager to see where exactly the software that is running here is located.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_3.png\" alt=\"\" width=\"527\" height=\"343\" class=\"aligncenter size-full wp-image-67376\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_3.png 527w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_3-300x195.png 300w\" sizes=\"auto, (max-width: 527px) 100vw, 527px\" \/><\/p>\n<p>I also found this under AMD, CNext.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_5.png\" alt=\"\" width=\"607\" height=\"273\" class=\"aligncenter size-full wp-image-67380\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_5.png 607w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_5-300x135.png 300w\" sizes=\"auto, (max-width: 607px) 100vw, 607px\" \/><\/p>\n<p>Actually, the idea was simply to throw the software out of the autostart and not to uninstall it completely, as I didn&#8217;t know whether it was just the graphics card driver or something else that was missing. But I didn&#8217;t find anything there.<\/p>\n<p>In the end, I uninstalled the &#8220;AMD Software&#8221;. There was also an &#8220;AMD Chipset Software&#8221;, which should contain the other things and drivers for CPU, mainboard etc. So I uninstalled and restarted. The message was gone and everything still ran without any problems.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_6.png\" alt=\"\" width=\"897\" height=\"244\" class=\"aligncenter size-full wp-image-67384\" srcset=\"https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_6.png 897w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_6-300x82.png 300w, https:\/\/ekiwi-blog.de\/wp-content\/uploads\/2024\/12\/amd_6-768x209.png 768w\" sizes=\"auto, (max-width: 897px) 100vw, 897px\" \/><\/p>","protected":false},"excerpt":{"rendered":"<p>After the latest Windows update, I got an error message from the AMD software on startup.<\/p>\n","protected":false},"author":1,"featured_media":67389,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1555],"tags":[1558,2068],"class_list":["post-67392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-en","tag-windows-en","tag-windows-en-2"],"_links":{"self":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/67392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/comments?post=67392"}],"version-history":[{"count":0,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/posts\/67392\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media\/67389"}],"wp:attachment":[{"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/media?parent=67392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/categories?post=67392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ekiwi-blog.de\/en\/wp-json\/wp\/v2\/tags?post=67392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}